PRIVACY POLICY

Last updated January 04,2026

Welcome to Vixa! This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app and services.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? To provide Vixa's emergency and safety features, we may process certain information that may be considered sensitive under applicable laws, including real-time location data and emergency audio recordings. This information is collected and used solely for the purpose of delivering emergency alerts to your selected trusted contacts, improving the functionality of our services, and maintaining the safety features of the application.

  We do not collect sensitive information such as racial or ethnic origin, religious beliefs, political opinions, sexual orientation, or health information unless required by law or voluntarily provided by the user.

• Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
• What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
• How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Policy in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS(USE) YOUR INFORMATION?
3. How We Share Your Information?
4. Cookies and Tracking Technologies
5. DATA RETENTION
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. CHILDREN'S PRIVACY
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. ACCOUNT REVIEW, UPDATE, OR TERMINATION
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO WE MAKE UPDATES TO THIS POLICY?
13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

When you register or use our app, you may provide personal details such as your name, contact info, and other information.

Sensitive Information.

We do not collect or process sensitive personal information (like race, religion, sexual orientation).

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We collect technical data such as your IP address, device info, browser type, operating system, and location data to provide and improve our services.

2. HOW DO WE PROCESS(USE) YOUR INFORMATION?

We use your information to:

• Provide and improve our services.

• Send alerts and notifications.

• Communicate updates and support.

• Prevent fraud and ensure security.

• Comply with legal requirements.

3. How We Share Your Information?

We do not sell or rent your data.

We may share data with:

• Trusted contacts you specify (for emergency alerts).

• Service providers who help operate our app.

• Business partners in limited cases.

• Law enforcement if required by law.

• During business transfers (e.g., mergers).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain security and site functionality.

• Remember your preferences.

• Analyze usage to improve services.

You can manage cookies through your browser settings.

5. DATA RETENTION

We keep your personal data only as long as needed for the purposes above or to meet legal obligations. When no longer needed, data is deleted or anonymized.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in Central EU (Frankfurt) through our cloud service providers. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information (see "How We Share Your Information?" above), in and other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. CHILDREN'S PRIVACY

We understand that emergencies can happen to anyone, including minors under 18 years old. While our app is designed to help people stay safe, we ask that users under 18 use the app only with the permission and supervision of a parent or guardian.

We do not knowingly collect personal information from children under 18 without parental consent. If we become aware that personal data of a child under 18 has been collected without appropriate consent, we will take immediate steps to delete that information.

If you are under 18, please make sure to talk to your parent or guardian before using our app.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights to:

• Access and receive a copy of your data

• Correct inaccuracies

• Delete your personal data

• Withdraw consent at any time

To exercise these rights, please contact us (see below).

10. ACCOUNT REVIEW, UPDATE, OR TERMINATION

You can:

• Review or update your personal info by logging into your account or contacting us

• Request account termination or data deletion by contacting us

Upon termination, your data will be removed from active databases but may be retained for legal reasons.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

12. DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will policy this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS Policy?

If you have questions or comments about this policy, you may contact us by post at:

VICDRIB TECHNOLOGIES LTD
14, Chaco Crescent
Ojo, Lagos 102101
Nigeria
support@vixa.live Phone: +234 916 368 4958

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please fill out and submit a data subject access request to:

Email:support@vixa.live
Phone: +234 916 368 4958